Installation/Maintenance Crew Lead

Job Title:  Installation/Maintenance Crew Lead
Division:  Service
Reports To:  Field Production Supervisor
FLSA Status: Non-Exempt

1st Impressions Landscape and Garden Center was created in 1998 and provides Landscape Design and Installation, Estate Management, Snow Removal and a Retail Garden Center. We work with both residential and commercial customers. Our goal is to provide you with an unprecedented experience whether your interest is complete design and installation, or personalized property maintenance. We are an organization dedicated to our core values of Humility, Integrity, Knowledge and Experience (HIKE).
 
Job Summary
 
The Crew Leader is responsible for leading a multiple person crew in landscape installation and maintenance services during the growing season and overseeing snow and ice management operations during the winter season. This is a hands-on leadership role requiring strong production skills, crew supervision, and accountability for quality, safety, and efficiency year-round.
 
Essential Duties and Responsibilities
Spring–Fall: Landscape Installation & Maintenance

• Lead and work alongside a multiple person crew
• Install landscapes: mulching, planting, bed prep, minor landscape features
• Perform maintenance: trimming, pruning, spring/fall clean-ups, edging
• Professional communication with customer on-site as needed, to validate expected work
• Read landscape designs/work orders and execute to company standards
• Ensure employee and worksite safety following all local, state and federal requirements
• Oversight to ensure quality of work is completed within budgeted time
• Provide real time feedback to assigned crew regarding performance to support their individual growth and development
• Coordinate and collaborate with Field Production Supervisor to manage tools, materials, and daily equipment checks as well as providing timely job status updates including any obstacles, challenges and wins
• Maintain clean, professional job sites

• Lead snow operations for assigned team during storm events including timely communication with dispatch and applicable crews
• Plow, shovel, blow, and clear walks, drives, and entrances
• Apply ice-melt and de-icing materials
• Respond to snow events nights, weekends, and holidays
• Ensure professional, timely, safe, contract-compliant service in alignment with all local, state and federal regulations

• 3+ years of landscape installation and maintenance experience
• Ability to identify basic plants and weeds
• Use of phone-based app to complete project work orders, employee timesheets and other required paperwork
• Ability to work extended and irregular hours during snow events
• Demonstrated experience running various landscape heavy equipment such as Bobcat or Dingo Loaders
• Valid driver’s license with ability to pass insurance eligibility background check

• Previous crew leadership experience preferred
• Snow removal experience preferred

• Ability to lift, carry and move up to 50 pounds frequently and heavier items occasionally
• Frequent standing, walking, bending, kneeling, squatting and reaching throughout the workday
• Ability to climb ladders, stairs and navigate uneven or sloped terrain safely
• Auditory ability to hear instructions, warnings and equipment alarms
• Ability to work outdoors in various weather conditions, including heat, cold and precipitation

•  Primary worksites are located outside and subject to exposure to the weather elements.
• Occasional warehouse work related to tools and equipment storage and upkeep

• Health/Dental/Vision benefits
• Paid time off and holidays after 90 days
• Retirement benefits with company match
• Uniforms provided
• Paid/Reimbursed continuing education opportunities
• Employee Referral Bonuses